Legal
Privacy
Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
1. Information We Collect
We collect personal information that you provide to us, including but not limited to your name, phone number, email address, ID number, and financial information required for loan applications and membership registration.
2. How We Use Your Information
We use your information to:
- Process your loan applications and membership requests
- Verify your identity and eligibility
- Communicate with you about your account and loans
- Comply with legal and regulatory requirements
- Improve our services
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Credit reference bureaus as required by law
- Our service providers who assist in operations
- Legal authorities when required by law
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely and only authorized personnel have access to it.
5. Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Object to processing of your information
6. Retention
We retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.
7. Cookies
Our website may use cookies to enhance your browsing experience. You can set your browser to refuse cookies, but this may affect your ability to use some features of our website.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this policy periodically for any changes.
9. Contact Us
If you have any questions about this privacy policy, please contact us at our contact page or email us at info@thehummingbird.co.ke
Last updated: April 2026
Have Questions?
If you have any concerns about your privacy or how we handle your data, we're here to help.